CHOOSING THE ISO-9001-LEAD-AUDITOR PASS4SURE PASS GUIDE MEANS THAT YOU HAVE PASSED QMS ISO 9001:2015 LEAD AUDITOR EXAM

Choosing The ISO-9001-Lead-Auditor Pass4sure Pass Guide Means that You Have Passed QMS ISO 9001:2015 Lead Auditor Exam

Choosing The ISO-9001-Lead-Auditor Pass4sure Pass Guide Means that You Have Passed QMS ISO 9001:2015 Lead Auditor Exam

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PECB ISO-9001-Lead-Auditor Exam Syllabus Topics:

TopicDetails
Topic 1
  • Closing an ISO 9001 audit: The topic focuses on concluding a QMS audit and conducting audit follow-up activities.
Topic 2
  • Preparing an ISO 9001 audit: This topic covers sub-topics related to preparing a quality management system audit.
Topic 3
  • Fundamental audit concepts and principles: Questions about interpreting and applying the main concepts and principles related to a QMS audit appear in this topic.
Topic 4
  • Fundamental principles and concepts of a quality management system: The main objective of this domain is to evaluate your skills of explaining and applying ISO 9001 principles and concepts.
Topic 5
  • Conducting an ISO 9001 audit: It evaluates your skills to conduct a QMS audit.
Topic 6
  • Managing an ISO 9001 audit program: This topic evaluates your abilities to establish and managing a QMS audit program.

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PECB QMS ISO 9001:2015 Lead Auditor Exam Sample Questions (Q16-Q21):

NEW QUESTION # 16
According to ISO 9000, what is quality?

  • A. A set of conditions under which work is performed
  • B. The efficiency with which resources are utilized in achieving objectives
  • C. The ability of an object to realize an output that will fulfill the requirements for that output
  • D. The degree to which a set of inherent characteristics of an object fulfills requirements

Answer: D

Explanation:
Comprehensive and Detailed In-Depth Explanation:ISO 9000:2015 defines quality as "the degree to which a set of inherent characteristics of an object fulfills requirements."
* Clause 3.6.2 (Quality) confirms this definition.
* Quality is determined by how well an object (product, service, or process) meets defined requirements (customer, regulatory, or internal).
The other options do not align with the official ISO definition:
* Option A refers to performance capability but does not define quality.
* Option C describes work conditions, not quality.
* Option D focuses on efficiency rather than fulfilling requirements.


NEW QUESTION # 17
Scenario 4:
TD Advertising is a print management company based in Chicago. The company offers design services, digital printing, storage, and distribution. As TD expanded, its management recognized that success depended on adopting new technologies and improving quality.
To ensure customer satisfaction and quality improvement, the company decided to pursue ISO 9001 certification.
After implementing the QMS, TD hired a well-known certification body for an audit. Anne Key was appointed as the audit team leader. She received a document listing the audit team members, audit scope, criteria, duration, and audit engagement limits.
Anne reviewed the document and approved the audit mandate. The certification body and TD's top management signed the certification agreement.
Before contacting TD, Anne reviewed the audit scope and noticed that TD made changes to it due to the adoption of new printing equipment. However, Anne disagreed with the changes, stating they would affect the audit timeline. She considered withdrawing from the audit.
Scenario 4 mentions that Anne received a document that contained the audit scope, criteria, duration, and the limits to the audit engagement. What did Anne receive in this case?

  • A. The audit offer.
  • B. The certification agreement.
  • C. The audit plan.
  • D. The audit mandate.

Answer: A

Explanation:
Comprehensive and Detailed In-Depth Explanation:
Before conducting an audit, the certification body must provide an audit offer, which outlines the audit scope, criteria, and duration.
Clause References:
* ISO/IEC 17021-1:2015, Clause 9.1.2 - Audit Planning: Requires the certification body to communicate key audit details before finalizing the audit process.
Why is the Correct Answer C?
* The audit offer includes scope, criteria, duration, and engagement limits before the certification agreement is signed.
* The certification body sends this to the auditee before finalizing the contract.
Why are the Other Options Incorrect?
* A (Certification Agreement) # This is the contract signed after the audit offer is accepted.
* B (Audit Plan) # The audit plan details the day-to-day audit schedule and is created after the agreement.
* D (Audit Mandate) # This is an internal document for the certification body.
Reference:
ISO/IEC 17021-1:2015, Clause 9.1.2 - Audit Planning


NEW QUESTION # 18
Scenario 3:
Fin-Pro is a financial institution in Austria offering commercial banking, wealth management, and investment services. The company faced a significant loss of customers due to failing to improve service quality as they expanded.
To regain customer confidence, top management implemented a QMS based on ISO 9001. After a year, they contacted ACB, a local certification body, to pursue ISO 9001 certification.
The audit team was led by Emilia, an experienced lead auditor, and included three auditors. After an agreement was reached, ACB sent the audit objectives to the audit team.
The audit team began by gathering information about Fin-Pro's understanding of ISO 9001 requirements.
While reviewing documented information, they noticed missing records of training and awareness sessions. They conducted employee interviews to verify attendance.
The team also reviewed the organizational chart and job descriptions to confirm employee competence.
They observed the company's working environment (social, psychological, and physical conditions).
The audit team analyzed the evidence and prepared an audit report with findings and conclusions.
What type of evidence has been collected by the ACB's audit team, as presented in scenario 3?

  • A. Verbal, documentary, physical.
  • B. Physical, verbal, analytical.
  • C. Observational, secondary, qualitative.
  • D. Documentary, confirmative, verbal.

Answer: A

Explanation:
Comprehensive and Detailed In-Depth Explanation:
Audit evidence includes information collected through different methods to assess compliance with ISO
9001:2015 requirements.
Clause References:
* ISO 19011:2018, Clause 6.4.6 - Audit Evidence: Audit evidence must be objective, verifiable, and based on facts.
* ISO 9001:2015, Clause 9.1.1 - Monitoring, Measurement, Analysis, and Evaluation: Requires organizations to collect and analyze data from multiple sources to verify effectiveness.
Types of Audit Evidence Collected in Scenario 3:
* Verbal Evidence - Employee interviews regarding training and awareness sessions.
* Documentary Evidence - Organizational charts, job descriptions, training records.
* Physical Evidence - Workplace observations to assess working conditions.
Why is the Correct Answer B?
* The audit team used a combination of verbal (interviews), documentary (records), and physical (site observations) evidence.
* This triangulation approach enhances audit reliability and ensures compliance verification.
Why are the Other Options Incorrect?
* A (Confirmative evidence) # Not a formal audit term in ISO 9001 or ISO 19011.
* C (Analytical evidence) # Incorrect, as analysis was not a primary method used.
* D (Qualitative evidence only) # Incorrect because the audit involved both qualitative (interviews) and quantitative (documents, physical) evidence.
Reference:
ISO 19011:2018, Clause 6.4.6 - Audit Evidence
ISO 9001:2015, Clause 9.1.1 - Monitoring, Measurement, Analysis, and Evaluation


NEW QUESTION # 19
Which statement below indicates that an organization has developed its communication strategy by taking into account the principle of appropriateness?

  • A. The organization ensures that all external communications are only handled by the top management team.
  • B. The organization communicates the processes, procedures, methods, data sources, and assumptions used to all interested parties, taking into account the confidentiality of information.
  • C. The organization responds to the queries and concerns of interested parties in a full and timely manner.
  • D. The organization provides relevant information to interested parties using formats, language, and media that meet their interests and needs, enabling them to fully participate.

Answer: D

Explanation:
Comprehensive and Detailed In-Depth Explanation:
ISO 9001:2015 emphasizes the importance of communication as part of an effective Quality Management System (QMS).
Clause References:
* Clause 7.4 (Communication): This requires organizations to establish what, when, with whom, and how communication should take place to ensure effectiveness.
* Quality Management Principle - Engagement of People: Effective communication allows stakeholders (employees, suppliers, customers) to fully participate and contribute to quality objectives.
Why is the Correct Answer A?
* Appropriate communication means ensuring that messages are clear, relevant, and accessible to the intended audience.
* Different stakeholders (employees, customers, regulatory bodies, suppliers) may require different formats, languages, or media to ensure they fully understand and engage.
* This aligns with ISO 9001:2015, which emphasizes that communication must be tailored to the needs of the recipient for maximum effectiveness.
Why are the Other Options Incorrect?
* B (Timely responses) # Important but does not specifically refer to appropriateness in communication.
* C (Communicating processes and assumptions to all interested parties) # Communication should be relevant; sharing all details might not be necessary or appropriate.
* D (Only top management handling external communication) # Communication must be distributed across relevant functions, not restricted to leadership.


NEW QUESTION # 20
You are carrying out an audit at a single-site organisation seeking certification to ISO 9001 for the first time.
The organization manufactures cosmetics for major retailers.
You are interviewing the Manufacturing Manager (MM).
You: "I would like to begin by looking at the cleaning controls."
MM: "We record the cleaning of the equipment at the end of every batch. This document details the minimum cleaning frequency and the procedures to follow for all areas and each item of equipment. The person who carries out the cleaning puts their initial on the document and records the time and date alongside." Narrative: You sample production records over 3-days and note down evidence of nonconformity as per the table below.

Answer:

Explanation:

Explanation:
Nonconformity report
ISO 9001 Clause Number: 8.5.4 Nature of problem: Cleaning and sanitising records are not available for every batch. ISO 9001 requirement that has not been fulfilled: ISO 9001 - "The organization shall implement planned arrangements, at appropriate stages, to verify that the product requirements have been met." Evidence: 40 cleaning records are available for 63 batches.


NEW QUESTION # 21
......

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